NDIS
NDIS What is the NDIS?
The National Disability Insurance Scheme (NDIS) provides funding to eligible people with disability to help them live more independently and enjoy a better quality of life. This support can help participants build skills, connect with their community, and take part in work, education, or social activities.
The NDIS also helps people find and access local support services, including assistance with medical appointments, community activities, and everyday life.
How to Find Out if You’re Eligible for NDIS Funding
You may be eligible to access funding through the National Disability Insurance Scheme (NDIS) if you meet most of the criteria below
Age requirements
Are you aged between 9 and 65?
Residence requirements
Are you an Australian citizen, permanent resident?
Disability requirements
Do you have a disability caused by a permanent impairment? Do you usually need disability-specific supports to complete daily life activities?
Early intervention requirements
Do you need some supports now to reduce your future need for support? Do you need some supports now for your family to build their skills to help you?
NDIS Apply To apply for the NDIS
If you think you are eligible for the NDIS, you can apply in a way that suits you. Applications can be completed with help from a local area coordinator or early childhood partner, or by submitting an NDIS Access Request Form by email, post, phone, or in person at an NDIS office, along with supporting evidence. Once your application is received, an NDIS partner will contact you to review your information. The NDIA aims to make a decision within 21 days, in line with the Participant Service Guarantee.
If you are found eligible, you will receive an Access Decision Letter from the NDIS. An NDIS representative will then contact you to work with you to develop your personalised NDIS plan.
Your Rights & Complaints
All NDIS participants have the right to receive safe, respectful, and high-quality supports. The NDIS Quality and Safeguards Commission works to protect these rights and ensure services are delivered in line with NDIS Practice Standards.
If you are unhappy with the supports or services you receive, you have the right to make a complaint. Complaints can be made directly to your provider or to the NDIS Quality and Safeguards Commission. You can also raise concerns about safety, service quality, or provider conduct at any time.
The Commission is independent and ensures complaints are handled fairly, confidentially, and without impacting your access to supports.
